ABOUT
"A customer is the most important visitor on our site. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so."
- Mahatma Gandhi
Novo is a brand new South African Online
Company. We are suppliers of ladies and gents Oil Based Perfumes from the South of France. We supply Sterling Silver, Stainless Steel Jewellery and quality Handbags. Novo was established with one thing in mind to offer our clients a personalised customer service experience. Novo does not adopt the "'one size fits all approach" each customer deserves their own individulatity.
Our customer service and support is driven by these very words. We are fully committed to provide the best possible service at every point to all our customers. It is our sincere commitment that we want to not just meet, but far exceed our customer´s expectations when it comes to customer service.
Therefore, we handle our online company very different to the norm.
Orders are placed by WhatsApp or by Email. Our customers can place orders and at the same time communicate with us.